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How Can I Test The Questionnaire?

You’ve set your profile up and we’ve advised your patient Pre-Op Questionnaire is ready to go. Now, we strongly recommend you test it. This allows you to familiarise yourself with how the patient will see your questionnaire, and ensure everything is working as it should. This way, you can be assured that your patients find…

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Tips on Sending an SMS to Patients

(If you’re hesitant to use your mobile, read this article here first)  You’ve decided to send a link to your questionnaire by SMS. Now, you need to work out an efficient way of doing this.  What should I say? It’s always a good idea to start by saying who you are, and what you need…

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PES Summary Reports for ANZCA CPD

One of the features of our service that is most popular with our members, is the ability to receive Patient Experience Survey (PES) forms and a Summary Report for ANZCA CPD. What does this mean for me? Anaesthetic Group will act as your administrator. Our website hosts your secure online Patient Experience Survey forms (Adult and…

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How Do I Encourage Post-Op / PES Feedback?

Getting feedback is simple, if you set up routine reminders, you should automatically receive Patient Experience Surveys from patients, requiring little effort on your part. Summary – What’s the quickest and easiest way to get patients to fill in your Patient Experience Survey? Mention the Patient Experience Survey to your patients when you see them…

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Provide Extra Pages / FAQ / Advice for Patients

As we all know, an operation can be a daunting experience for patients. In the days leading up to the procedure, it’s likely their minds will be pre-occupied. As a result, patients will invariably forget some elements of what you tell them. They may well even overlook flyers you give them, or emails you send…

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What do I do When I Receive the Pre-Op Questionnaires?

There’s no real right or wrong here. Every anaesthetist has their own way of approaching their questionnaires, so it’s a just a case of establishing what works best for you. Each questionnaire you receive will arrive in your email inbox with the subject format: Date – Surname – SurgeonFor example, if your patient was Mr/Ms…

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How Can I Customise the Pre-Op Questionnaire?

If you’re an Anaesthetist on our Standard Plan, you use our standardised forms and questionnaire templates. If you opt for the Premium Plan, however, you will be able to customise these templates, to suit your specific requirements. What’s more… On the Premium Plan, these customised forms are your own, we can make unlimited customisations for…

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How Do I Receive and Access My Pre-Op Questionnaires?

Your patient has completed their pre-op questionnaire and submits it on our website. What next? Your questionnaire is immediately passed onto you. All patient questionnaires and forms are securely captured by our site, and immediately transferred to your email inbox. On sign-up, you will advise an administrative email address. This is the email address which…

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