Frequently Asked Questions

Please visit the following links for detailed Frequently Asked Questions:
Patients FAQ
Anaesthetist FAQ
Surgeons FAQ

Privacy

Anaesthetic Group is committed to providing the highest level of security for your and your Patient’s private information.

Anaesthetic Group implements best practices to ensure your patient data is safe. All sensitive information is transmitted over encrypted channels (TLS/SSL) and HTTPS. Our website servers are located in Australia. Also for added security we do not store any patient information on our hosting database or servers.

Only our Sydney / Head Office staff can administer and login to our site. We have built our site from the ground up – there are no external contractors, website designers or users that have access to any of the backend / sensitive areas of our live site. Any external contractors we do hire for high level programming, only access a duplicate of our site which also has no patient or sensitive data on it.

Patient Questionnaires are NOT stored on our site.
All submitted Patient Pre-Op Health Questionnaires are securely captured online, sent to your anaesthetist then deleted from our website – in fact they aren’t even stored on our website or even our website database.
Why? Although we are always updating to the very best security available, we feel NOT having any patient data is by far the safest policy (even Apple has been hacked!). Although this may at times be inconvenient (you can’t see a previous filled in questionnaire), it is the safest way to protect your health data.

Where are you based?

Our head office is in Sydney Australia.
Our website is hosted on Australian servers.

How can I contact Anaesthetic Group?

To contact us please call 02 8078 4281
Or write to us at PO Box 4181, Royal North Shore Hospital NSW 2065 Australia