Yes. All paid plans receive an automatic Australian tax invoice via email for every payment made. We are an Australian company and our ABN is on each Tax Invoice so you can claim our service as an expense. If you are missing an invoice or need to change your details please email us or fill…
You’ve set your profile up and we’ve advised your patient Pre-Op Questionnaire is ready to go. Now, we strongly recommend you test it. This allows you to familiarise yourself with how the patient will see your questionnaire, and ensure everything is working as it should. This way, you can be assured that your patients find…
(If you’re hesitant to use your mobile, read this article here first) You’ve decided to send a link to your questionnaire by SMS. Now, you need to work out an efficient way of doing this. What should I say? It’s always a good idea to start by saying who you are, and what you need…
One of the features of our service that is most popular with our members, is the ability to receive Patient Experience Survey (PES) forms and a Summary Report for ANZCA CPD. What does this mean for me? Anaesthetic Group will act as your administrator. We host a secure form page on our website that your patients…
Getting feedback from your patients is straight-forward, and requires little effort from you. If you set up standardised prompts for your patients, your feedback gathering will occur automatically. To see all the information on ANZCA CPD Patient Experience Surveys please visit our complete summary page available at https://anaestheticgroup.com.au/anzca-cpd-patient-experience-survey/ How many should I receive? On our…
As we all know, an operation can be a daunting experience for patients. In the days leading up to the procedure, it’s likely their minds will be pre-occupied. As a result, patients will invariably forget some elements of what you tell them. They may well even overlook flyers you give them, or emails you send…
There’s no real right or wrong here. Every anaesthetist has their own way of approaching their questionnaires, so it’s a just a case of establishing what works best for you. Each questionnaire you receive will arrive in your email inbox with the subject format: Date – Surname – SurgeonFor example, if your patient was Mr/Ms…
Update August 2020: The Estimate, Payment Method and Phone Call questions are now able to be removed from your Standard Pre-Op Questionnaire If you’re on the Standard Plan, you use our standardised forms and questionnaire templates. If you opt for the Premium Plan, however, you will be able to customise these templates, to suit your…
