We know that our service is only ever as good as your opinion of it. Recently, you told us that you’d like a more attractive PES Summary Report. And you were absolutely right – the old one needed a facelift.
We want our Summary Reports to best showcase the hard work that you do to earn your ANZCA CPD points. As such, we’re very happy to announce that our PES Summary Report has a fresh new look.
What’s new in our PES Summary?
Where your data was previously presented in a list of tables, you’ll now find that your achievements are presented in colourful charts and graphs.
Plus, we’ve created a space in which your appointed Feedback Provider can quote detailed patient feedback.
The reports are much easier to read and compare, and draw out key pieces of feedback to focus on with your Feedback Provider.
The new report format is divided into clear sections, making the information much easier to digest.
Also, the new Summary Report includes useful information to help ANZCA record your CPD activity and those 20 well-deserved credits. The reports now show the number of forms collected and the date range of the report. Further, you’ll also receive a copy of future reports as ANZCA have recently asked us to send these to both parties and we’ll included a PDF version of the report plus the signed ANZCA CPD Verification Form.
How do I encourage patients to complete my PES?
The new form is ready for you to use. All you need to do now is encourage your patients to complete your PES. By far the easiest and most successful method is by including an automatic request on your bill/invoice.
“I hope you’ve had a pleasant experience with your recent surgery and you are recovering well. When you have a moment I would appreciate it if you could please complete my Patient Experience Survey at anaestheticgroup.com.au/yourshortlink.”
We will provide you with your short link when we set up your account.
The simpler you keep the feedback process for your patients, the easier it is to automate it. To see an article on other methods of encouraging Post-Op / PES Feedback please click here.
To kick-start your ANZCA CPD point collection, and start receiving Patient Experience Survey forms from your patients, sign up for a membership plan or PES-Only option today.