We always say that we love feedback, and we really mean it. One of members, Dr Thilla, recently wrote to us:
A few patients have given me feedback about the question about payment within the generic questionnaire.
As a number of my patients pay for their care as a fixed fee through the surgical practices, they would like to have a selection of “already paid” within that question.
And what a great idea!
Why didn’t we think of that?! And what an easy fix it is. Within 2 business hours the change was up on our site, tested and ready for patients.
The “Would you like a quote or estimate of the Anaesthetic Fee pre-operatively?” question has been adjusted to include a new “N/A – I have already paid the anaesthetic fee” anaesthetic billing / payment option:
And if the paid option is selected, the “Preferred method to pay Anaesthetic Fee?” question gets removed and a new question “Please advise payment details here” gets added:
How to get this anaesthetic billing option changed
This change is already up-and-running on our Standard Plan questionnaire. There’s nothing for you to do.
Or if you are looking to join us, why not try our Demo pre-op form here.
For Premium Plan members with customised forms, we can add this functionality to your forms too, if you like. Simply drop us a line, either by phone or email, and we’ll make these changes for you.
… Our Premium Plan members can tweak their forms however they like, whenever they like. If there’s any functionality you’d like to see added to your forms, just get in touch.
We are forever evolving and trying to make our anaesthetic service as efficient as possible, for you. Without you, our fabulous anaesthetist members, we wouldn’t exist. So if there is something you think we can do better, please do get in touch.