Which Feedback Form Should I Choose?

We have two types of feedback form available to our members. These are the: By default, all new members are assigned the Patient Experience Survey, which is our most popular post-op form. Our survey fulfils ANZCA’s requirements for continuing professional development for “Practice Evaluation”. More info here Why would I use Patient Experience Surveys? Using…

How Do I Update or Change My Details or Profile?

If you’d like to change anything about your account, be it your profile, your plan, your email address, or your forms, all you need to do is get in touch. We are a full-service platform, meaning we handle all amendments for you. Regardless of your plan, these changes are included free of charge, as part…

Can You Help With Patient Billing?

Whilst we can’t issue or manage physical bills for you, we can help with the process. We can help you accept online and mobile payments through a payment link, using a service like Stripe. Read more at https://anaestheticgroup.com.au/help/patient-pre-anaesthetic-payments/ In addition, we can help you streamline your billing process. Read on to find out more. Our…

How Am I Charged?

We believe in making things easier for you, not complicating them. As such, you can rest assured that our service is as straight-forward as possible. You’ll pay nothing but your monthly fee, with no charge for joining us, or leaving us. Pricing and payment Our pricing is in $AUD, and includes 10% GST tax. You…

Is There A Sign Up Fee?

There are no sign up, contract or activation fees. We believe in making things easier for you, not complicating them. As such, you can rest assured that our service is as straight-forward as possible. You’ll pay nothing but your monthly fee, with no charge for joining us, or leaving us. See the plans available

Can I Get A Tax Invoice?

Yes. All paid plans receive an automatic Australian tax invoice via email for every payment made. We are an Australian company and our ABN is on each Tax Invoice so you can claim our service as an expense. If you are missing an invoice or need to change your details please email us or fill…