We have two types of feedback form available to our members. These are the: By default, all new members are assigned the Patient Experience Survey, which is our most popular post-op form. Our survey fulfils ANZCA’s requirements for continuing professional development for “Practice Evaluation”. More info here Why would I use Patient Experience Surveys? Using…
Absolutely! We recognise that our anaesthetists and their patients need to be able to access our site on the move. As such, we’ve ensured that our site and forms are accessible on all devices. All the forms on our site are designed for use on all devices. The site itself is fully responsive, and optimised…
Yes, perhaps surprisingly, they will. Although we had reservations on this front when we started, we’ve found that elderly patients use the site well. What’s more, they even comment on how easy it is to use. In 2012-2013, an ABS study found that 46% of older persons were internet users. In 2016, we did our…
If you’re concerned that you may be missing a patient questionnaire, please get in touch. Please include the patient’s surname and the approximate date it was completed, plus the reference number if known. Every patient who completes a Pre-Op questionnaire is shown a reference number when the form is submitted (plus they will get emailed…
Absolutely not. We do everything we can to ensure it’s as easy as possible for patients to access your site. All patient’s need to do is visit your profile page. There’s no need for them to type in any access details. We make sure our site is as user-friendly as possible, and we get great…
Every medical professional will agree: patient-doctor rapport is important. Before Anaesthetic Group was set-up and online pre-op questionnaires were launched, most anaesthetists made very little pre-op contact before the day of the private list. It was simply too difficult. Most anaesthetists would turn up on the day, and proceed with the case. As a patient,…
Sometimes it might be most appropriate for you to get in touch with a patient by SMS. Although there are more preferable methods of communication, sometimes a last-minute addition, or a new list, means an SMS is the most efficient way to communicate. Why? You might need to ask your patient to complete your pre-op…
We make it very easy for your patients to complete your forms, without putting up any barriers or log-in requirements. You might wonder how, then, you can be sure that the patients who complete your forms are bona-fide patients? Our reassurance to you… We’ve been doing this for many years and, to date, we haven’t…
